It quickly dawned on Blessing that the laptop recognized he had installed a battery made by a third party, and rejected it. It’s a classic example of a practice known as parts pairing , where manufacturers use software to control how — and with whose parts — their devices are fixed. “To me, that is a garbage business practice,” Blessing told Grist. “Yes, it’s legal for them to do it, but that is truly trash.” After the failed battery swap, Blessing’s wife wound up getting a...

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