Customer service chatbots are notoriously aggravating as they waste time hitting you with questions that trap you in prompt loops, often designed to delay and deflect you from speaking with a human agent. But I dove right into the dark pits of hold music hell this week because I moved homes and needed to set up internet service at a new location. After spending more than three hours on the phone, with multiple phone calls to two internet service providers, I can confidently say that the chatbo

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