Stop me if you've heard this one: Microsoft releases a new version of Windows packed with new features and abrupt departures from the familiar user interface, launching it with great fanfare. Customers respond with a combination of Meh and Do not like and Ugh. In response, the CEO makes some management changes, and the new leaders promise to get back to fundamentals and deliver what those customers have been asking for. Am I describing the reaction to Windows Vista? Windows 8? Windows 11?...
