Proving the value of AI is more challenging than it sounds. A CIO recently explained to me he'd proudly told his CEO that the organization's Microsoft Copilot implementation had saved the average employee 30 minutes a day. The CEO's response was curt: So what? How are staff using that time to produce something valuable for the company? The CIO admitted to being somewhat flummoxed. The lesson, he said, was that all professionals who want to exploit AI must demonstrate how...
