It amazing what happens when you plug everything in No week at is complete without a new installment of On Call, the reader contributed column in which you share tales of the peaks and troughs of the tech support experience. So let get going and meet this week contributor, who we shall Regomize as Gerald. He took us back to an early moment in his career, when he worked for an outfit that configured Windows 98 PCs as data collectors for its clients. As part of his job, Gerald built PCs and...
